CIC FACILITIES GROUPCommercial cleaning guide
A successful change is a mobilisation project: define the new scope, transfer site knowledge and check the standard early.
A successful change is a mobilisation project: define the new scope, transfer site knowledge and check the standard early.
Separate price concerns from scope gaps, communication issues, inconsistent attendance or changed facility needs. The new proposal should address the real cause, not simply copy the existing contract.
Review the current agreement, notice period, keys, equipment, consumables, access credentials and any client-owned materials. Manage employment or contractor matters through appropriate professional advice where required.
Use the transition as an opportunity to confirm areas, frequencies, specialist tasks, reporting and exclusions. Record unresolved defects or periodic work so they are not mistaken for failures in the first week.
Assign owners and dates for inductions, alarms, access, storage, products, equipment, waste, service times and contacts. Confirm what happens on the first service and who will inspect it.
Check the site during the first days and weeks. Early feedback should be specific to rooms, tasks and frequencies so the team can act on it.
Use it as a reference, but reinspect the site and correct gaps before issuing the new scope.
Access, alarms, inductions, storage, supplies, equipment, service times, contacts and the approved scope.
CIC can inspect the site and prepare a proposed cleaning scope and mobilisation requirements for suitable opportunities.
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