Provide a clear site brief
Include facility type, addresses, operating hours, occupancy, floor plans where available, service windows, inductions, storage and known constraints. State whether the tender covers one site or a portfolio.
Commercial cleaning guide
Commercial cleaning tender checklist for facility managers.
A better tender gives contractors the same facts, exposes assumptions and makes service proposals easier to compare.
CIC practical guide
A better tender gives contractors the same facts, exposes assumptions and makes service proposals easier to compare.
Issue a task and frequency schedule
Contractors should price the same required outcome. Identify routine, weekly, monthly and periodic work, and show which items are optional or separately approved.
Request evidence that matters
Ask for relevant insurance, certifications, safety systems, screening, references and the proposed management structure. Evidence should match the contract rather than becoming a box-ticking exercise.
Compare the operating model
Understand supervision, relief coverage, communication, issue escalation, supplies, equipment, inspections and reporting. Ask who will manage mobilisation and what information is needed before commencement.
Make the pricing schedule comparable
Separate routine service, periodic work, consumables, optional services and assumptions. Define how variations and annual reviews are handled.
Frequently asked questions
Questions about this guide.
01Should all tenderers attend a site inspection?+
For complex commercial facilities, a common site briefing or inspection helps contractors price the same conditions and raise questions.
02Should periodic services be priced separately?+
They should at least be identifiable, even if included in the contract total.
03What is a mobilisation plan?+
It explains how access, staff, equipment, supplies, schedules, communication and the transition into service will be prepared before commencement.
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