Need an answer about your site?
Call 1800 883 884, email helpdesk@cicleaning.com.au or use the website enquiry form. For suitable ongoing commercial work, CIC can arrange a free site inspection and prepare a tailored scope and quote.
CIC FACILITIES GROUPCommercial cleaning FAQs
What Melbourne facility managers and business owners commonly ask about inspections, scopes, pricing, scheduling and service management.

A reliable cleaning arrangement starts with clear expectations. These answers explain CIC’s quoting and service process; the exact program is confirmed after the facility and requirements are understood.
Call 1800 883 884, email helpdesk@cicleaning.com.au or use the website enquiry form. For suitable ongoing commercial work, CIC can arrange a free site inspection and prepare a tailored scope and quote.
Commercial cleaning is priced to the site. Area, facility type, frequency, operating hours, access, surfaces, amenities, specialist work, consumables and reporting requirements can all affect the quote.
Yes. CIC offers a free site inspection for suitable commercial cleaning opportunities so the work can be assessed before a tailored scope and quote are prepared.
The facility type, suburb, approximate size, preferred frequency, service window, current problems and any known specialist requirements are useful starting points. An existing scope or floor plan can help but is not essential for the first conversation.
Yes. Cleaning can be planned before opening, after hours, overnight or at another approved time, subject to access, security and operational requirements.
Melbourne is CIC’s primary service market. Suitable regional Victorian and Australia-wide sites or portfolios can also be reviewed before availability is confirmed.
Yes. Routine cleaning can be combined with suitable carpet, hard-floor, window, pressure, steam, washroom, consumable and periodic services in one documented scope.
Quality is managed against the agreed scope through clear tasks and frequencies, site communication, reviews, recorded issues and corrective follow-up appropriate to the contract.
CIC holds certifications for ISO 9001 quality management, ISO 14001 environmental management and ISO 45001 occupational health and safety management. Approved evidence relevant to procurement can be supplied.
The guarantee applies to a comparable written scope and service conditions. Tasks, frequency, timing, access, specialist work, consumables and other inclusions must be compared like for like.
Yes. CIC can assess managed inspection and reporting scopes using structured evidence, issue status and client-ready outputs. A configurable field reporting platform can also be demonstrated for suitable teams.
Free quote & site inspection
Tell us about your facility. We’ll arrange a walk-through and build a clear cleaning scope around your site.