Frequently Asked Questions

Why is Commercial Cleaning Needed?

Commercial cleaning is pertinent whether you have a small or large business. When you hire commercial cleaners, we ensure that all areas in your business have been cleaned and sanitized efficiently with professional cleaning products and equipment. With our innovative cleaning equipment, we are able to effectively clean large spaces swiftly.

What Types of Businesses Do You Service?

Our company services public and private businesses. Our clients include shopping centres, banks, hospitals, offices, supermarkets, schools, warehouses, retail stores, and carparks.

Have a business in a different field? Don't worry! You can always contact us for a quote.

Have Your Employees Passed Background Checks?

At CIC Facility Services, safety is our number one priority. All of our employees have undergone extensive background checks. In addition, we only hire employees who are friendly and customer-oriented.

What Does a CIC Facility Services Quote Include?

All of our quotes include a list of services requested by the client and their prices. We also include a list of recommended services for your business along with the prices as well.

What Should a Commercial Cleaning Quote Include?

All our quotes will include a scope of works and a price break down for all tasks carried out by CIC.

What Are Your Hours of Operation?

Our company operates 24 hours a day, seven days a week. We can service your business whenever you'd like. We believe in providing our customers with flexible cleaning services.

Does CIC Facility Services Have Insurance?

CIC Facility Services has public liability, key, and work cover insurance.

Does CIC Facility Services Clean Multiple Buildings?

Yes, our company can clean an entire building and multiple buildings as required.

Does the Company Offer Discounts After a Maintenance Contract is Signed?

Yes, discounts are offered after a maintenance contract is signed.

Does CIC Facility Services Offer Green Services?

Yes, green services are offered upon request.

Do I Need To Provide Cleaning Products?

No, CIC Facility Services provides all cleaning products and cleaning equipment.

What is Your Cancellation Policy?

If you want to cancel your services, our company requires 30 days notice.

What Cities Are In Your Service Area?

Our business is located in Melbourne; however, we service businesses nationwide.

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